Candidate Health and Wellness


Candidates must bring any questions or concerns to the attention of an examiner or NACOR representative as soon as any issues arise. We will do our best to assist candidates whenever possible. Any questions or concerns brought to the attention of NACOR after the examination has concluded cannot be addressed.

Candidates are responsible for maintaining their own mental and physical health throughout the examination. If a candidate starts the examination and cannot complete the examination due to either mental or physical health issues their overall mark will be calculated based on the sections completed. The sitting will count as an attempt of the examination.

If a candidate determines that they cannot start the examination due to either mental or physical health issues they must notify NACOR prior to the start of the examination. A message must be left at the NACOR office at 1-866-949-1950 or by email at exam@nacor.ca prior to the start of the examination. Supporting documentation for missing the examination must be supplied.

NACOR makes every effort to maintain a comfortable examination environment while preserving the integrity and security of our examinations. We recognise that these are high stakes exams, and we do our best to mitigate any unnecessary stressors that could add to an already stressful situation for candidates. NACOR has complete discretion over maintaining the stability of the examination environment. NACOR, upon ascertaining that the presence of a candidate represents a disruption to the other candidates, has the authority to require that candidate leave the environment.